Refund policy
Returns & Exchanges
Let's get you dance-floor ready! 💃🕺
GTA Residents
Book Shopping Appointment
🛍️ In-Person Shopping
Ready to find your perfect pair? Book a dedicated session to try on and purchase your shoes on the spot.
⚠️ IMPORTANT: We do not have a physical retail store. Appointments are held at a private location in downtown Toronto.
Online Delivery
🌐 Delivery Policy
You have 10 days from delivery to check the fit. If they aren't perfect, immediately initialize your return by emailing us and we will let you know the next steps!
Contact us at:
hola@sazondance.com
🚫 Clearance & Final Sale
Items marked as SALE or FINAL SALE are not eligible for returns, exchanges, or refunds. No exceptions.
👟 The "Pristine" Rule
To qualify for a return or exchange, shoes must be in brand-new, resalable condition.
"Please try shoes on indoors only on a clean, dry surface. This is for sizing only. Shoes showing any signs of wear, floor marks, or sweat will not be accepted."
🔁 Free Exchanges
You cover the return shipping; we cover the shipping for your new pair!
💰 Refunds
A 4% admin fee is deducted to cover non-refundable payment gateway transaction costs.
Questions? We're here to help! 💖
437-328-2705
hola@sazondance.com
hola@sazondance.com